This guide has been developed to provide resources and strategies to help students succeed in their online classes at FPU.
As you make plans for online learning, focus on the tasks you are trying to accomplish. Many face-to-face teaching and learning practices have reasonable online alternatives. Much of FPU’s teaching and learning infrastructure is setup in cloud environments that will allow you to engage in learning activities anywhere you have internet access.
Complete these initial steps to begin learning online.
Some basic technology and equipment you will need:
You can download Microsoft Office programs, such as Word, Excel, and Powerpoint for free, from the Office 365 portal. Contact the IT Helpdesk if you need assistance with this.
VidGrid: How to Record
No matter where you are, we want you to stay connected to the university: to your classmates, your instructors, and the staff who support your success.
I need access to a computer
Computers can be accessed at the Hiebert Library on the Main Campus
Monday-Thursday 9:00 a.m. – 4:45 p.m.
Friday 9:00 a.m. – 12:00 p.m.
I need help logging in
If you need help logging in to university systems (Outlook, Sunbird Central, Moodle, MyFPU, etc) contact the IT Helpdesk (firstname.lastname@example.org, 559-453-3410).
I need help using Moodle, Zoom, or VidGrid
If you need help with Moodle, first visit COL's Moodle support shell, Moodle 24/7 for video tutorials and community forums. If you can't find the help you need, submit a ticket to the Center for Online Learning or drop in to the Center for Online Learning Zoom Virtual Office.
I need academic support, writing help or tutoring
If you need academic support or tutoring, visit the Academic Success Center Moodle page. You can book an online 1-on-1 tutoring session or access the 24/7 tutoring service Net Tutor.
I need help with research or library resources
If you need help with a research assignment, contact Hiebert Library (email@example.com) to schedule an appointment for assistance or browse the Library Guides (fresno.edu/library).
I need mental health resources
This academic year, FPU student personal counseling will be offered by the On-Site Counseling Program at the Fresno Pacific Biblical Seminary. On-Site Counselors are available by appointment to assist individuals with relationship problems, adjustment issues, grief and sadness, worry and anxiety, and unhealthy coping patterns. To make an appointment, call the On-Site referral line at 559-453-8050 or email firstname.lastname@example.org. Please leave a message if necessary, and all calls will be returned within 48 hours.
I need help finding my next meal
If you find you are facing food insecurity or any other personal concerns that are keeping you from being successful, you are encouraged to reach out to Brian Davis (email@example.com), Campus Chaplain, or Jesse Torres (firstname.lastname@example.org), Director of Student Persistence and Commuter Life.